What If I Need to Change the Email Address Used to Log In into My Deck.Toys Account?

If you are leaving a school or changing your login email, contact us before you lose access to the old account. Your decks and classrooms do not move simply because you sign in with a different email.

How do I arrange the switch?

1. Create a Deck.Toys teacher account with your new email address. If you cannot complete signup, tell support rather than creating several accounts.
2. Use the in-app chat or contact form. Give your previous account email and the new account email, and explain that you want to keep your decks and classrooms.
3. Wait for support to confirm the switch, then sign in with the new account and check your dashboard.

Do not delete the old account while the switch is being arranged. If it has Pro or a school-paid plan, mention this so support can check the subscription too.

We may need to verify account ownership. Never send your password or payment-card details. If you already lost access to the old school email, explain that in your message.