Why Can't I See a Student's Response?

First, check that you are looking at the classroom and assigned deck where the student worked. From My Dashboard, open View Classroom Report, clear any Filter, and open the activity to look for its submissions. A completed activity and a visible answer are different pieces of information, so check both.

If the answer is still missing

Ask the student whether they submitted the response and whether they joined the same classroom with the same Google, Microsoft, or Deck.Toys student account. A guest session or another account may appear as a different student. Refresh the report once after checking the deck and account.

If other work appears but this answer is still missing, contact us. Include the classroom and deck links, the activity, an approximate time, and a screenshot of what you see. Share student details privately with support. Avoid Reset Activities while investigating because it clears saved activity work and points. For report navigation, see the Report App guide.